LoadDock Help
Frequently asked questions
Straight answers about using LoadDock as a shipper, haulier or transport business.
Yes. Hauliers can create an account, browse suitable freight and submit bids without paying a membership fee to bid for work.
Yes. Loads posted on LoadDock can be searched by area and route, helping hauliers look for suitable work that may reduce empty running.
Hauliers can use LoadDock load alerts and the load board to find freight matching the areas and work they are interested in.
Open a suitable load, review the collection, delivery and vehicle requirements, then submit your price through LoadDock. The shipper can review bids and choose the one that works for them.
Include accurate collection and delivery details, dates, freight information, vehicle or body requirements and any important access or handling notes. Better information helps hauliers quote more accurately.
Standard loads can be posted without an upfront listing fee. Any applicable LoadDock charges are shown through the platform before they become relevant to the job.
No. You can review the bids you receive and decide whether any of them suit your load. A bid is only accepted when you choose to accept it, unless you have deliberately configured an automatic acceptance option.
LoadDock can verify company and insurance information to help businesses assess who they are dealing with. Verification status is shown on relevant company profiles and account areas.
Still need help?
You can create a free LoadDock account and use the platform directly, or get in touch if your question is not covered here.